ASUG Blog

Defining AIOps: How It Can Benefit Your SAP Operations and BASIS Administration Processes
Wayne Caccamo
Wayne Caccamo in Best Practices August 09, 2019

Defining AIOps: How It Can Benefit Your SAP Operations and BASIS Administration Processes

In the age of digital transformation, we find more IT departments leaning toward using artificial intelligence for IT operations (AIOps) to help manage the increasing demands on IT teams.

This blog post—which is the first in a series—starts by expanding on the benefits of AIOps and addressing three key pain points that IT operations and BASIS administration teams experience every day. In all three of these scenarios, adopting AIOps can lead to a dramatic reduction in incident mean time to resolution (MTTR).

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The Digital Paradox of Change in the Oil and Gas Industry
Paul Kurchina
Paul Kurchina in August 04, 2019

The Digital Paradox of Change in the Oil and Gas Industry

Most industries measure digital transformation by accelerated, highly visible outcomes—from new business models and efficient processes to experiences that wow customers and employees alike. But not the oil and gas industry. In fact, it may be following a completely different playbook.

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Johnsonville's Journey: Assessing SAP Digital Access
Ron Gilson
Ron Gilson in Licensing August 04, 2019

Johnsonville's Journey: Assessing SAP Digital Access

Over the past two and a half years I have had the privilege of serving on the ASUG Board of Directors. As a member of the ASUG team, I’ve had the opportunity to work with SAP and other global user groups addressing the SAP indirect access issue. The SAP digital access license model and the recently announced Digital Access Adoption Program were the result of collaborative efforts between SAP and ASUG. 

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ASUG Women Connect: One Woman’s Path to Sharing Knowledge
Jeannie Pridmore
Jeannie Pridmore in ASUG Women Connect July 27, 2019

ASUG Women Connect: One Woman’s Path to Sharing Knowledge

It’s not enough to follow your own path and achieve the career goals you’ve set for yourself. For me at least, being successful means paying it forward and laying out the groundwork to help others find their path, too.

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Undercover CIO: Building the Case for SAP S/4HANA
Undercover CIO in SAP S/4HANA July 27, 2019

Undercover CIO: Building the Case for SAP S/4HANA

We’re inching closer to SAP's 2025 end-of-service deadline and companies across North America are evaluating when they need to make the move to SAP S/4HANA. Yet, most are still struggling with one of the biggest barriers to the new, intelligent enterprise enabled ERP—building a strong business case.

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5 Things Customers Need to Know from SAP’s Q2 2019 Results
Sharon J. Rehana
Sharon J. Rehana in Strategy July 20, 2019

5 Things Customers Need to Know from SAP’s Q2 2019 Results

SAP CEO Bill McDermott wants those who follow SAP’s earnings—and you know who you are—to understand that the software company’s strong first half puts it in position to deliver on its targets for the full year ahead. “Thanks to the continued trust of our customers, we are a profitable growth company. The key growth drivers performed as we expected they would in the first half, giving us enormous confidence in our top line for years to come,” he said during the earnings call on Thursday, July 18.

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Third-Party Certification: A Barrier to SAP S/4HANA Adoption
Ron Gilson
Ron Gilson in SAP S/4HANA June 28, 2019

Third-Party Certification: A Barrier to SAP S/4HANA Adoption

For 15 years, Johnsonville has been a relatively early adopter of SAP technologies. We’ve relied on SAP solutions to support and enable our growth and innovation.

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Tackling Workforce Shortage and Homelessness at the Same Time
Ben Welch
Ben Welch in June 28, 2019

Tackling Workforce Shortage and Homelessness at the Same Time

At the age of 47, SAP continues to remain relevant in the technology arena today, either by acquiring other companies, or by producing transformational products such as SAP S/4HANA. The list of recent acquisitions—SAP Concur, SAP Ariba, SAP SuccessFactors, SAP CallidusCloud, SAP Fieldglass, SAP Hybris, and Qualtrics XM—continues to grow and expand on the solutions SAP offers.

Although new technology and software enhancements help us meet our end goals and do our jobs more efficiently, it also can highlight an experience and expertise gap. It’s..

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ASUG Looks Into Tableau and Looker Acquisitions
Adam Page
Adam Page in June 14, 2019

ASUG Looks Into Tableau and Looker Acquisitions

For the past year, SAP has focused much of its attention on customer experience, particularly via its SAP C/4HANA suite. Recently, it added a new offering known as Qualtrics Experience Management (XM).

SAP pointed out that the operational data (O-data) it has made its living off of during the past 47 years is only half of the equation. As a market researcher who has spent his career digging into experience data (X-data), I can confirm that experience is indeed the other part of the equation and SAP is on the right track.

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ASUG Women Connect: Finding Your Path
Rebecca Garrett in ASUG Women Connect June 14, 2019

ASUG Women Connect: Finding Your Path

If you’ve visited the ASUG Hub either at SAPPHIRE NOW and ASUG Annual Conference or SAP TechEd within the last eight years, then you’ve had the opportunity to walk through an experience I helped create.

I’m Rebecca Garrett. Nearly eight years ago I accepted a temporary job with ASUG to run its one-person membership department. That temp position eventually led to serving as the marketing director and then creative director of the marketing department and my involvement with the ASUG Hub for six years.

For those who visited the ASUG Hub this..

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